Incidents reported on status page for TicketPilot.me Status Page https://status.ticketpilot.me/ https://d1lppblt9t2x15.cloudfront.net/logos/6c7a3ea6baa051cd500791dd7d6f88d8.png https://status.ticketpilot.me/ en https://status.ticketpilot.me/incident/531340 Thu, 20 Mar 2025 10:37:00 -0000 https://status.ticketpilot.me/incident/531340#6d7f47e646cfb6a47e2397ccaabf23bffeac3fdf8721754975b48796f548a72e We have identified the issue, and all services should now be fully operational. The underlying problem was related to our hosting provider, Hetzner, and has been successfully resolved. We appreciate your patience during this disruption. Although services are back online, we are continuing to closely monitor all systems to ensure stability and performance. Should you experience any further issues, please do not hesitate to reach out to our support team. https://status.ticketpilot.me/incident/531340 Thu, 20 Mar 2025 10:37:00 -0000 https://status.ticketpilot.me/incident/531340#6d7f47e646cfb6a47e2397ccaabf23bffeac3fdf8721754975b48796f548a72e We have identified the issue, and all services should now be fully operational. The underlying problem was related to our hosting provider, Hetzner, and has been successfully resolved. We appreciate your patience during this disruption. Although services are back online, we are continuing to closely monitor all systems to ensure stability and performance. Should you experience any further issues, please do not hesitate to reach out to our support team. https://status.ticketpilot.me/incident/531340 Thu, 20 Mar 2025 10:37:00 -0000 https://status.ticketpilot.me/incident/531340#6d7f47e646cfb6a47e2397ccaabf23bffeac3fdf8721754975b48796f548a72e We have identified the issue, and all services should now be fully operational. The underlying problem was related to our hosting provider, Hetzner, and has been successfully resolved. We appreciate your patience during this disruption. Although services are back online, we are continuing to closely monitor all systems to ensure stability and performance. Should you experience any further issues, please do not hesitate to reach out to our support team. https://status.ticketpilot.me/incident/531340 Thu, 20 Mar 2025 10:29:00 -0000 https://status.ticketpilot.me/incident/531340#feb4f5b748cbd2c12b2b057f8c5db425fb50ccbfe59b6723cfab699087aee7bf We are currently experiencing service disruptions due to ongoing issues with our hosting provider, Hetzner. This incident is beyond our direct control, but we are actively monitoring the situation and maintaining communication with Hetzner’s support team for updates and resolution. At this time, users may encounter service unavailability, degraded performance, or intermittent connectivity issues. The root cause lies within Hetzner’s infrastructure, and we are awaiting further information regarding their mitigation efforts and expected resolution timeline. We have immediately escalated the issue with Hetzner’s support team, are continuously monitoring the situation to assess the impact, and are exploring potential workarounds or alternative measures to restore partial functionality where possible. Our next steps include awaiting further updates from Hetzner regarding their resolution progress, keeping affected users informed as new information becomes available, and evaluating long-term mitigations to prevent similar disruptions in the future. At this moment, we kindly ask for your patience while we work with Hetzner to resolve this issue. Unfortunately, our ability to take direct corrective action is limited, but rest assured, we are committed to minimizing downtime and ensuring service stability as soon as possible. We sincerely apologize for any inconvenience caused and appreciate your understanding. Further updates will be provided as we receive more details from Hetzner. Please monitor our status page or contact our support team if you require additional assistance. Thank you for your cooperation. https://status.ticketpilot.me/incident/531340 Thu, 20 Mar 2025 10:29:00 -0000 https://status.ticketpilot.me/incident/531340#feb4f5b748cbd2c12b2b057f8c5db425fb50ccbfe59b6723cfab699087aee7bf We are currently experiencing service disruptions due to ongoing issues with our hosting provider, Hetzner. This incident is beyond our direct control, but we are actively monitoring the situation and maintaining communication with Hetzner’s support team for updates and resolution. At this time, users may encounter service unavailability, degraded performance, or intermittent connectivity issues. The root cause lies within Hetzner’s infrastructure, and we are awaiting further information regarding their mitigation efforts and expected resolution timeline. We have immediately escalated the issue with Hetzner’s support team, are continuously monitoring the situation to assess the impact, and are exploring potential workarounds or alternative measures to restore partial functionality where possible. Our next steps include awaiting further updates from Hetzner regarding their resolution progress, keeping affected users informed as new information becomes available, and evaluating long-term mitigations to prevent similar disruptions in the future. At this moment, we kindly ask for your patience while we work with Hetzner to resolve this issue. Unfortunately, our ability to take direct corrective action is limited, but rest assured, we are committed to minimizing downtime and ensuring service stability as soon as possible. We sincerely apologize for any inconvenience caused and appreciate your understanding. Further updates will be provided as we receive more details from Hetzner. Please monitor our status page or contact our support team if you require additional assistance. Thank you for your cooperation. https://status.ticketpilot.me/incident/531340 Thu, 20 Mar 2025 10:29:00 -0000 https://status.ticketpilot.me/incident/531340#feb4f5b748cbd2c12b2b057f8c5db425fb50ccbfe59b6723cfab699087aee7bf We are currently experiencing service disruptions due to ongoing issues with our hosting provider, Hetzner. This incident is beyond our direct control, but we are actively monitoring the situation and maintaining communication with Hetzner’s support team for updates and resolution. At this time, users may encounter service unavailability, degraded performance, or intermittent connectivity issues. The root cause lies within Hetzner’s infrastructure, and we are awaiting further information regarding their mitigation efforts and expected resolution timeline. We have immediately escalated the issue with Hetzner’s support team, are continuously monitoring the situation to assess the impact, and are exploring potential workarounds or alternative measures to restore partial functionality where possible. Our next steps include awaiting further updates from Hetzner regarding their resolution progress, keeping affected users informed as new information becomes available, and evaluating long-term mitigations to prevent similar disruptions in the future. At this moment, we kindly ask for your patience while we work with Hetzner to resolve this issue. Unfortunately, our ability to take direct corrective action is limited, but rest assured, we are committed to minimizing downtime and ensuring service stability as soon as possible. We sincerely apologize for any inconvenience caused and appreciate your understanding. Further updates will be provided as we receive more details from Hetzner. Please monitor our status page or contact our support team if you require additional assistance. Thank you for your cooperation.